When going on vacation, you want everything to go as smoothly as possible, so you can fully relax and enjoy yourself, which is exactly what Rachel Decoite, Guest Services Coordinator at the Wailea Beach Marriott Resort & Spa in Maui does. “Shotgun Tom” Kelly had the opportunity to talk with Rachel and find out more about how she helps the guests at the Resort.
Highlights from “Shotgun Tom”‘s interview with Rachel Decoite:
- The guest services coordinator helps with guests’ pre-arrival planning such as island activities, any special needs in their hotel room and more.
- One of the must do activities on the island of Maui is the road to Hana.
- One of the most unusual requests at the resort was from a groom and his groomsmen who wanted to learn how to hula dance so they could do it at the wedding.
- A suggestion for anyone who visits Maui is to relax and enjoy the beauty the island has to offer.